Terms of service

Terms of Service

OVERVIEW

Welcome to Seloor! The terms “we,” “us,” and “our” refer to Seloor.

Seloor operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Seloor is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services, you may be asked to provide information such as your email address, billing details, payment information, and shipping address.

You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors and product appearance may differ from what you see on your screen due to your device, settings, and configuration.

We do not warrant that the appearance or quality of products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online store.

Product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Seloor reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Seloor confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order is accepted.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties.

We may occasionally offer promotions that are governed by terms and conditions separate from these Terms. If there is a conflict, the terms of the promotion will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information. You also agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

You represent and warrant that:

  1. The credit card information you provide is true, correct, and complete.
  2. You are duly authorized to use the credit card for the purchase.
  3. Charges incurred by you will be honored by your credit card company.
  4. You will pay the posted prices, including shipping, handling, and applicable taxes.

SECTION 5 — SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and their design, selection, and arrangement, are owned by Seloor, its affiliates, or licensors and are protected by UK and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Seloor, Shopify, or a third party.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted are reserved by Seloor.

Seloor’s names, logos, product and service names, designs, and slogans are trademarks of Seloor or its affiliates or licensors. You must not use them without our prior written permission.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. Other names, logos, product and service names, designs, and slogans are trademarks of their respective owners.

SECTION 7 — OPTIONAL TOOLS

You may be provided with access to tools offered by third parties that we neither monitor nor control.

You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties, representations, conditions, or endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of these tools is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which they are provided.

We may introduce new features through the Services, including new tools and resources. These features will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you leave our Services to access them, you do so at your own risk.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of their products, services, resources, or content.

Please review third-party policies and practices before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Seloor is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made in our store are directly between you and Seloor.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Seloor, including injury, damage, or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Seloor.

SECTION 10 — PRIVACY POLICY

Personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

Because Shopify hosts the Services, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them.

Information you submit may be transmitted to and shared with Shopify and third parties located in countries other than your country of residence to provide services to you.

Please review our Privacy Policy for more details about how we, Shopify, and our partners use personal information.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial purposes.

We may use this license to operate, provide, evaluate, enhance, improve, and promote the Services and perform our obligations or exercise our rights under these Terms.

You represent and warrant that:

  1. You own or have all necessary rights to the Feedback.
  2. You have disclosed any compensation or incentives received in connection with it.
  3. Your Feedback complies with these Terms.

We are under no obligation to maintain Feedback in confidence, pay compensation for it, or respond to it.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or in violation of intellectual property rights or these Terms.

Your Feedback must not violate any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

Your Feedback must not contain unlawful, abusive, or obscene material, computer viruses, or malware that could affect the Services or a related website.

You may not use a false email address, pretend to be another person, or mislead us or third parties about the origin of your Feedback.

You are solely responsible for your Feedback and its accuracy. We assume no liability for Feedback posted by you or any third party.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct these issues, change or update information, or cancel orders if information is inaccurate, at any time without prior notice, including after an order has been submitted.

SECTION 13 — PROHIBITED USES

You may access and use the Services for lawful purposes only.

You may not access or use the Services, directly or indirectly:

  • For an unlawful or malicious purpose.
  • To violate international, national, or local regulations, rules, laws, or ordinances.
  • To infringe upon our intellectual property rights or those of others.
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or any other person.
  • To transmit false or misleading information.
  • To send, knowingly receive, upload, download, use, or reuse material that does not comply with these Terms.
  • To transmit or procure advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations.
  • To impersonate Seloor, a Seloor employee, another user, or any other person or entity.
  • To engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, harms Seloor, Shopify, or users, or exposes them to liability.

You also agree not to:

  • Upload or transmit viruses or malicious code that could affect the Services.
  • Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services.
  • Collect or track other people’s personal information.
  • Spam, phish, pharm, or pretext the Services.
  • Use robots, spiders, scraping tools, data-gathering tools, automatic devices or processes, AI tools such as agentic AI, or automated or manual means to access the Services.
  • Interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures restricting access.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated these Terms.

SECTION 14 — AGENTS

14.1 This section applies if you use, allow, enable, or cause an Agent to access, use, or interact with the Services.

“Agent” means software or a service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person or entity and can operate on their behalf or using their device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with Section 14.4 at all times. An Agent must not access the Services if we have requested that it refrain from doing so.

14.3 We may limit, including through technical measures, whether and how Agents access, use, or interact with the Services.

14.4 Agents must:

  1. Identify requests as originating from an Agent and disclose the Agent’s name in every HTTP/HTTPS request by including “Agent/[agent name]” in the user-agent string.
  2. Not conceal or obscure Agent activity, including by mimicking human behavior or completing or circumventing CAPTCHAs or measures intended to distinguish computer use from human use.
  3. Respond truthfully to questions or prompts seeking to determine whether interactions originate from a human or a computer.
  4. Not circumvent or avoid measures intended to block, limit, modify, or control Agent access, use, or interaction.

SECTION 15 — TERMINATION

We may terminate this agreement or your access to all or part of the Services at our sole discretion, at any time and without notice. You remain liable for amounts due up to and including the termination date.

The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that should survive by their nature.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information presented through the Services is provided for general information purposes only. We do not warrant its accuracy, completeness, or usefulness.

Any reliance you place on this information is at your own risk. We disclaim liability and responsibility arising from reliance on these materials by you, other visitors, or anyone informed of their contents.

EXCEPT AS EXPRESSLY STATED BY SELOOR, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW DISCLAIMERS OF IMPLIED OR OTHER WARRANTIES, SO THESE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, SELOOR, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS LIMITATION ALSO APPLIES TO CLAIMS RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR LOSS OR DAMAGE RESULTING FROM CONTENT OR PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Seloor, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from:

  1. Your breach of these Terms or documents incorporated by reference.
  2. Your violation of any law or a third party’s rights.
  3. Your access to or use of the Services.

We will notify you of any indemnifiable claim. Failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of the claim at your expense, including the choice of counsel. We will not settle a claim requiring non-monetary obligations from you without your consent, which must not be unreasonably withheld.

You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 — SEVERABILITY

If a provision of these Terms is determined to be unlawful, void, or unenforceable, it will remain enforceable to the fullest extent permitted by applicable law.

The unenforceable portion will be deemed severed from these Terms. This will not affect the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies or operating rules posted by us on this site or concerning the Services, constitute the entire agreement between you and us and govern your use of the Services.

They supersede prior or contemporaneous agreements, communications, and proposals, whether oral or written, including earlier versions of these Terms.

Any ambiguity in interpreting these Terms shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign this agreement or your rights or obligations under it without our prior written consent. Any attempt to do so will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services are governed by and construed in accordance with the laws of England and Wales.

You and Seloor Ltd consent to the exclusive jurisdiction of the courts of England and Wales.

SECTION 23 — HEADINGS

Headings are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

You can review the current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check the website periodically for changes.

We will notify you of material changes in accordance with applicable law. Changes take effect on the date specified in the notice.

Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to hello@seloor.com.

Seloor Ltd
Email: hello@seloor.com
Registered office: Office 20704, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Company registration number: 17413509
VAT number: Not yet registered