Shipping policy

Shipping Policy

Last updated: September 8, 2026

Delivery Area

Seloor currently accepts orders for delivery to the United States only. Available shipping options are displayed at checkout.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

You will receive an order confirmation after checkout and a shipping notification once your order has been dispatched.

Estimated Delivery

Delivery generally takes 7–20 business days after dispatch, in addition to processing time.

Delivery times are estimates, not guarantees. Carrier disruptions, customs processing, weather, and peak periods may cause delays.

Shipping Charges

Available shipping methods and their charges are displayed at checkout before you complete your purchase.

Tracking

Once your order ships, we will email your tracking information when available. Tracking updates may take 24–72 hours to appear after dispatch.

Customs and Import Charges

Orders may ship from suppliers outside the United States. Where applicable, customs duties or import charges may be payable by the recipient unless included at checkout.

Delayed, Missing, or Damaged Orders

If your package is delayed, missing, damaged, or marked as delivered but has not arrived, contact hello@seloor.com with your order number and relevant details.

We will investigate with the supplier or carrier and assist with an appropriate resolution under our Refund Policy and applicable consumer rights.